Customer needz:Not for the customer
Tuesday, October 23, 2007
Customer needz is an online portal where people book tickets online for omni buses bound to different destinations.A service which small bus service providers and the IT crowd were longing for a long time now.Now this happened to me last friday.I had booked a ticket from Bangalore to Coimbatore in Conti travels via Customer needz.When i boarded the bus i could see one guy and two gals with a ticket which has the same seat numbers as mine.The much awaited quarrel happens between the conti travels official and our team(2 guys and 2 gals).And you know what?The resultant is I am told to get down of the bus because there is no entry with the data sheet available with Conti travels.He tells me that 2 seats is the quota allocated to customer needz and they are not to blame if customer needz books tickets in bogus.On further investigation it was found that it is common with customer needz to book tickets in bogus.Once they had booked 6 tickets with the same seat numbers with parveen travels,4 with Conti travels and 5 with National travels.So this is the news.Now to use or not to use customer needz in the near future is left to you.All the best.
Labels: bangalore, coimbatore, conti travels, customer needz, customerneedz, online, review
2 Comments:
I'm surprise to see this comment. I always book bus tickets in customer. Every time it was smooth. They have the printed the customer support number. It look like it a fake comment the reason is their customer support is excellant.
8:53 AM
Right
This guy has posted the comments as if he as known the entire things.For your information Customerneedz has send two passengers by flight and few more in car when a couple of issues happened becos of transporters.Please refrain from posting negative comments like this for a good initiative
6:00 PM
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